It seems that some people never listen and read into a conversation their own wishes ideas and aspirations. Having explained with great care to a person the requirements of an item to be delivered to the house it arrived today and met none of the most important criteria. It seems that you have to be very patient and wide awake to ensure that you get what you ask for. It would seem to be most logical that if the requirements of the initial request could not be met. Then a phone call to the prospective user would be a simple step to take.
I only have the odd new idea but there is always plenty of other stuff